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The fish and the badger

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One of the features of Google’s Chrome browser, used by millions of people around the world, is the ability to install [software] extensions. Because of security risks, Google has decided that installation of extensions should generally only be possible via its own Chrome webstore (https://chrome.google.com/webstore).

Video download helper on Chrome webstore

Video download helper on Chrome webstore

One of the extensions currently installable from the webstore (and therefore presumably considered ‘secure’ by Google) is “Video download helper” by www dot thevideomate dot com.

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BBC website, “Video download helper” disabled

But when this extension is enabled and third party websites such as the BBC are visited, it appears to result in information being sent to www dot superfish dot com.

BBC website, Video download helper enabled

BBC website, Video download helper enabled

Oddly enough, at the time of writing, Google’s “Contact us” facility for reporting issues with Google products “right away” doesn’t even list Chrome as a ‘product’, and doesn’t really provide a way of making contact “right away”. Even if Chrome were listed in the product options, there would be no means of actually communicating a problem.

Google 'contact us' doesn't facilitate contact, and doesn't list Chrome as a product

Google ‘contact us’ doesn’t facilitate contact, and doesn’t list Chrome as a product

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Written by beleben

July 22, 2014 at 3:02 pm

Posted in Communications

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