die belebende Bedenkung

Archive for December 2012

Bidonvillains of the peace

leave a comment »

Bidonvillas in the British media

The 21st century slummification of British city suburbs has received little media attention, with most coverage seemingly focused on London.

[‘Slum families living in sheds in suburban back gardens’, Ross Lydall, Evening Standard, 04 July 2011]

Thousands of people are living in slum conditions in sheds in London’s suburban gardens.

An undercover investigation found illegal immigrants from India are crammed with their children into rotting outhouses or grossly overcrowded homes in Southall.

Families are sleeping on squalid mattresses without water and heating and where the electrical supply is often a fire risk.

Researchers for Channel 4’s Dispatches also found similar conditions in Newham and Slough.

More than 10,000 such illegal shacks are believed to exist across London and the Home Counties, populated by a hidden underclass that is being exploited by rogue landlords.

Jon Snow, who presents tonight’s documentary, said it proved a “shocking eye-opener” and believes councils are afraid to tackle “racketeering” landlords for fear of adding thousands of people to their housing waiting lists.

In Birmingham, the city council has taken a ‘relaxed’ view about back garden ‘redevelopments’, and turned a blind eye to the appearance of huge jerry-built outhouses converted from garages. Planning permission is apparently somewhere between optional and a retrospective formality.

It’s common for residences with bidonville outhouses to have three or more vehicles, and with their back-alley garages gone, the result is illegal parking on verges, and shouting matches about parking spaces in the street, conducted by ‘bidonvilla’ occupants. For years, Birmingham city council have put been putting leaflets through letterboxes warning people not to park on verges, but their own planning ‘policy’ is largely responsible.

Written by beleben

December 31, 2012 at 2:16 pm

Posted in Birmingham, London

Tagged with , , ,

Birmingham city bus stop overloading, part three

with one comment

Part two | Part one

Planning mistakes in the Birmingham Bull Ring redevelopment led to privatisation of public space, and a deterioration in walkability

Centro’s Birmingham City Centre bus Statutory Quality Partnership Scheme (SQPS) has fomented disconnectivity and bus stop overloading.

[Centro summary of the Statutory Quality Partnership Scheme, Version: QPS summary v2]
Statutory Quality Partnership Scheme

Bus and Highways Facilities in Birmingham City Centre and its environs


1.1 Centro and Birmingham City Council (BCC) are investing around £15 million in improvements to passenger facilities and highway infrastructure in Birmingham city centre, in advance of the construction of the extension of Midland Metro from Snow Hill station to New Street station via Upper Bull Street and Corporation Street.

1.2 To support this investment and ensure that bus operators using the improved facilities deliver a high standard of service, Centro and BCC have introduced a statutory Quality Partnership Scheme (QPS) that covers all local bus services using stops in the city centre area. A QPS for the city centre is considered to be the most appropriate way forward. The agreement will support the delivery of several aims for improving the quality and management of the city centre, including: to provide a better quality of service for bus passengers; an improved standard of public transport infrastructure; to provide stability for the bus network during Midland Metro and New Street Gateway construction programmes; to address bus-related aspects of wider air quality problems; to equitably manage available kerb space; and to protect partners’ investment in public transport.

1.3 To encourage further investment in the bus network, the QPS introduces a series of regulations governing how bus services operate in the city centre, requires improvements in vehicle quality, seeks to address air quality issues and promotes a better image of public transport to attract additional users.

1.4 The Scheme Area covers 90 bus stops/stands and shelters within Birmingham City Centre, as shown overleaf.

1.5 The Scheme will be introduced on completion of the main phase of highway works in the city centre, on 22nd July 2012, and will operate for an initial period of 10 years, until 9th July 2022.

Centro's Birmingham bus Statutory Quality Partnership area

1.6 A primary bus stop is one at which a bus will be able to wait for up to five minutes, and will generally be the main terminus point for a service in the city centre. Secondary stops are the pick-up/set-down stops used by services on their way into, and out of, the city centre.

1.7 In order to ensure that the primary bus stops don’t become too congested, a limit has been set on the number of buses using each primary stop. This will provide buses with longer time at their primary stop, providing greater scope for buses to leave the city centre on time, thereby improving service reliability.

1.8 The requirements of the Scheme will apply to all registered local bus services using bus stops within the Scheme Area. It does not apply to schools services, Ring & Ride services, scheduled long-distance coach services or tours, services operated using heritage vehicles, rail or Midland Metro replacement services or services operated by Community Transport organisations.

1.9 Coaches are still allowed within the scheme area. However, as the scheme restricts the use of all bus stops and bus stands to local services only, coaches are not permitted to use them. Boarding and alighting of passengers can still be carried out on single or double yellow lines, providing the driver is not causing an obstruction. However once the passengers are off the coach it must then move off. Existing on-street short-stay coach spaces have been retained, a few additional spaces have been provided and longer-stay coach parking is available at the Brewery Street facility.

1.10 Registered local services are required to meet certain criteria, in order to be granted permission to use the city centre bus stops. These criteria will require that: the vehicles used are low-floor, easy access, and comply with all Equality legislation requirements by 2016 all buses are fitted with electronic number and destination displays to front, side and rear drivers shall drive in a safe, courteous and professional manner, wear a uniform and that a driver training programme be in place including diversity/disability awareness training drivers will be required to assist passengers in wheelchairs by lifting or deploying ramps all operators offer ticketing product(s) that permit passengers to interchange between services without the payment of a separate fare.

1.11 In order to address air quality problems that are currently experienced in certain areas of the city centre, and the requirements of the Air Quality Action Plan adopted in early 2011, buses will have to comply with stringent emissions standards. From 6th January 2013, as a minimum all buses will have meet Euro 2 standards, with those used on services operating every 20 minutes or better (three or more buses per hour) having to meet the Euro 3 standards. Starting on 3rd January 2016 and concluding by 28th May 2017, all buses operating services every 20 minutes or better will have to be to Euro 4 standards as a minimum, with Euro 3 for services operating fewer than three buses per hour; the phasing depends on whether a vehicle is single- or double-deck.

1.12 For its part, Centro agrees to maintain all the new passenger facilities to set standards, including displaying up-to-date timetables at each stop, the provision of Real Time Information displays at most stops and the regular cleaning of the bus shelters and stop poles/totems. Centro will also manage the use of bus stops within the Scheme area, to ensure that no stop becomes congested.

1.13 Birmingham City Council has agreed to maintain the highway infrastructure to set standards, and will also monitor and enforce bus lanes through the use of CCTV camera systems and address illegal parking on bus stops under its civil parking enforcement powers.


Has Centro managed “the use of bus stops within the Scheme area, to ensure that no stop becomes congested”?

Written by beleben

December 30, 2012 at 4:51 pm

Christmas every day

leave a comment »

On 19 December 2012, Michael Fallon, Minister of State in Britain’s ‘Department for Business, Innovation and Skills’ stated that West Midlands councils would have to work out for themselves how to ‘spread HS2 benefits’ beyond the station sites.

[Commons Debates > Daily Hansard – Westminster Hall, 19 Dec 2012 : Column 310WH]
That is a great opportunity for the region as a whole, with the benefits spreading beyond the station sites and into the wider city region. There is a challenge for councils in the west midlands and their partners to work together on how to achieve that.

Anyone who has looked at a map of the HS2 project would be aware that

  • there would only be two station sites in the West Midlands, with the city of Birmingham served by a dead-end branch line;
  • the branch line terminus at Curzon Street would be several hundred yards from New Street railway station used by most regional trains;
  • the Y network would by-pass the Black Country, Coventry, and the built-up area of Solihull.

Centro, the West Midlands transport authority, has alternated between publicly asserting that the official HS2 scheme would provide good connectivity and lobbying the government for changes in HS2 (and more funds) to mitigate its disconnectivity. In the past few months, several comical schemes for mitigating HS2 shortcomings have emerged. In the summer, Paul Kehoe, chief executive of Birmingham Airport, proposed moving the entire airport to the east to be closer to Bickenhill HS2 station. Not to be outdone, the end of 2012 has seen Centro touting cable cars in Birmingham city centre and tram-trains running between Bickenhill and Coventry along the West Coast rail track.

National Rail Christmas 2012 train service disruption warning for travel via Birmingham

Over Christmas 2012, maintenance work has entailed changes and diversions to railway services, with National Rail advising that some of the alternative routes offered by the journey planner

may involve a walk between [New Street and Moor Street] stations in Birmingham which may not be suitable for passengers with mobility impairments or carrying heavy luggage.

But in the HS2 scheme, transit between New Street and the HS2 station behind Moor Street would be a requirement for many journeys, throughout the year. So HS2 would bring Birmingham Christmas every day, but not in a good way.

Written by beleben

December 22, 2012 at 6:08 pm

HS2 in perturbation

leave a comment »

Disruption can affect new-build high-speed lines too

Earlier this week, train services on Britain’s East Coast Main Line were severely disrupted by overhead line damage near Hitchin, which is around 50 km north of London.

[Daily Mail, 17 December 2012, updated 18 December] Train operator East Coast cancelled all trains out of London King’s Cross and ran diversionary train and replacement bus services to the North after electric power lines near Hitchin were mysteriously damaged.
National Rail said at least 14 ‘droppers’ – part of the overhead wire – have been broken and contact wires damaged, causing further damage to passing trains.

The failure caused all services from the South – leaving London at a rate of up to four an hour – to be cancelled and forced services from the North to end at Peterborough subject to diversions or replacement buses.

Currently, the East Coast Main Line carries most or all London-bound passenger traffic from North East England, Eastern Scotland, Yorkshire and Lincolnshire. However, under the government’s vision for high speed rail in the year 2032, long distance high speed (LDHS) services from the West Midlands, East Midlands, Northern England, and Scotland, would be transferred onto the new-build Y network, with 18 trains per hour operating on each track.

Re-routeing the LDHS trains away from the East and West Coast Main Lines would supposedly “free up capacity for more regional, local, and freight services”. However, on their busiest sections near London, much of the East and West Coast lines have long had separate Relief (‘Slow’) tracks for local and regional services.

Concentrating LDHS trains onto the twin-track London — West Midlands HS2 trunk would pose difficulties for service reliability and resilience. On the classic network, disruption incidents might be handled by measures such as diverting trains, de-training passengers at intermediate stations, and / or dispatching rescue diesel locomotives. How such options could be implemented on HS2 Ltd’s railway, is entirely unclear. My guess would be that Alison Munro, David Begg, and Andrew Adonis haven’t given the topic a moment’s thought.

In the current Y network plans

  • there is no mention of trains having a self-rescue capability, yet with 14 to 18 trains an hour on each track, it would be difficult to get rescue diesel engines to where they need to be
  • opportunities to de-train large numbers of passengers en route would seem to be almost non-existent, and
  • most trains could not be diverted, because their loading gauge would not be compatible with the classic network.

In continental Europe

  • high speed lines tend not to be worked particularly intensively, and
  • diversionary routes are generally available (because their loading gauges are the same).

It seems reasonable to conclude that an effective recovery strategy for a Hitchin-style event on HS2, is unlikely to be feasible.

Written by beleben

December 21, 2012 at 6:26 pm

Go HS2’s crowding spin

leave a comment »

Though a great deal of work is being undertaken in to improve the quality and quantity of passenger count data collected on Britain’s railways and the outputs derived from these data, it is ‘work in progress’. And whilst aggregate statistics are of ‘reasonable quality’, due to the nature of the data, statistics on individual services are not robust. So said the Department for Transport in its autumn 2011 England and Wales ‘top ten’ overcrowded train services data sheet, published on 19 December 2012.

Centro's Go HS2 campaign used unrobust 2011 single-service commuter train crowding figures as evidence for the need to build long histance high speed rail

The warnings about data quality were not heeded by Centro’s @GoHS2 campaign, which tweeted “3 of top 10 most overcrowded services are Euston-Birmingham, but #HS2 opponents still say there’s no capacity problem!”.

As previously discussed on the Beleben blog, there is a capacity problem on Euston commuter trains, but it is caused by a shortage of rolling stock, and inefficient production management. It is not caused by an intrinsic shortage of line capacity out of Euston.

Centro should be well aware of London Midland’s operations shortcomings, as hundreds of the company’s West Midland train services have been cancelled over the last few months. And on 14 December 2012, the Birmingham Mail reported that Birmingham Labour councillor Phil Davis had accused London Midland of management failure.

It might be worth looking at the wider issues raised by Department for Transport top ten data sheet.

[DfT data sheet on top ten overcrowding]

The Department for Transport (DfT) collects rail passenger counts from train operating companies to monitor train crowding levels. All franchises let by DfT require the train operator to address crowding and to plan their timetables in such a way as to ensure, as far as possible, that crowding is not unduly concentrated on any particular route or individual service. The table included in this paper shows the ten most overcrowded peak services in the autumn 2011 passenger counts data.

The ‘top ten’ services in autumn 2011 were between 52 and 80 per cent over their capacity limit.

These figures are taken from internal management information used for monitoring purposes. DfT is making this list public because of the demand for this kind of information. It should be noted that there are a number of data issues associated with passenger counts which must be considered when referring to the table below, and detailed notes follow the table.

The ‘top ten’ list is generated from arrivals into eleven major cities during the morning peak (07:00-09:59) and departures from these cities during the evening peak (16:00-18:59) on a ‘typical’ weekday, for franchised operators only. The passenger load figure is the count at the busiest point on the particular service. This can be an interchange point outside the city on the route concerned (e.g. Stratford or Ealing Broadway on approach to London) and does not always correspond to the terminal or city centre station.

In all cases, the autumn data were collected prior to the December 2011 timetable change. Some of these overcrowding figures are derived from one-off measurements of the passengers on a particular weekday and are not an average representation of overcrowding on the service over a period of time; so the figures represent a one-off snap-shot from autumn 2011 only and do not provide a guide to current overcrowding.

The ‘top ten’ list is determined based on ‘load factor’, which is the number of standard class passengers on a service expressed as a percentage of the maximum stated standard class passenger capacity for that service. For example, a train which has the same passenger load as the passenger capacity has a load factor of 100 per cent.

For shorter journeys, where the journey time between stations at the most crowded point is 20 minutes or less, the capacity figures given in the table take account of the number of standard seats plus a standing allowance, which is determined based on the type of rolling stock. For longer-distance services, where there is a gap longer than 20 minutes between stations, capacity is calculated as the number of standard seats only. A number of services included in the table have their capacity calculated as “seats plus standing” in line with the definition above.

This list is based on peak trains in Birmingham, Bristol, Cardiff, Leeds, Leicester, Liverpool, London, Manchester, Newcastle, Nottingham and Sheffield. These are the same cities that are included in the publication Rail passenger numbers and crowding on weekdays in major cities in England and Wales: 2011, which is based on the same data. It can be found at the following link:

DfT Autumn 2011 top ten overcrowded trains

The ‘top ten’ services in autumn 2011

07:44 service from Henley on Thames to London Paddington (load factor 180 per cent, 179 passengers in excess of its capacity of 225)

Capacity is based on seats only. Service has first class.

First Great Western has recently strengthened this service by adding an additional carriage, so that the number of standard class seats has increased to 340.

07:32 service from Woking to London Waterloo (load factor 164 per cent, 471 passengers in excess of its capacity of 738)

Capacity is based on seats only. Service has first class and train is at maximum length.

18:13 service from London Euston to Birmingham New Street (load factor 162 per cent, 431 passengers in excess of its capacity of 698)

Capacity is based on seats only. Service has first class and train is at maximum length.

From December 2012 London Midland will provide three Class 350/2 ‘high density’ units for this train to maximise the number of seats. In the long term, London Midland has 10 new 4 car trains on order that will allow them to operate additional trains on this route from 2014.

16:48 service from London Euston to Birmingham New Street (load factor 160 per cent, 270 passengers in excess of its capacity of 452)
Capacity is based on seats only. Service has first class.

London Midland plans to increase the capacity on this service by lengthening it from 8 cars to 12 cars in December 2012. In the long term, London Midland has 10 new 4 car trains on order that will allow them to operate additional trains on this route from 2014.

06:30 service from Banbury to London Paddington (load factor 158 per cent, 131 passengers in excess of its capacity of 225)
Capacity is based on seats only. Service has first class.

From September 2012, this service has started from Oxford not Banbury, leaving Oxford at 07:00. It is now operated by a different type of rolling stock which provides a higher standard class seating capacity.

07:55 service from Stourbridge Junction to Stratford-upon-Avon (load factor 157 per cent, 203 passengers in excess of its capacity of 355)

Capacity includes seats and a standing allowance.

More recent counts suggest much lower loadings on this service.

06:23 service from Manchester Airport to Middlesbrough (load factor 155 per cent, 91 passengers in excess of its capacity of 166)

Capacity is based on seats only. Service has first class.

In the long term, from the May 2014 timetable period it is planned to introduce a fifth train per hour between Manchester and Leeds.

18:17 service from London Liverpool Street to Shenfield (load factor 154 per cent, 465 passengers in excess of its capacity of 864)

Capacity includes seats and a standing allowance. Train is at maximum length.

07:14 service from Alton to London Waterloo (load factor 152 per cent, 385 passengers in excess of its capacity of 738)

Capacity is based on seats only. Service has first class and train is at maximum length.

17:46 service from London Euston to Birmingham New Street (load factor 152 per cent, 383 passengers in excess of its capacity of 738)

Capacity is based on seats only. Service has first class and train is at maximum length.

In the long term, London Midland has 10 new 4 car trains on order that will allow additional trains to be operated on this route from 2014.

Passenger counts data issues

* Though a great deal of work is being undertaken in to improve the quality and quantity of passenger count data collected and the outputs derived from these data, this is work in progress. Whilst we believe that aggregate statistics are of reasonable quality, due to the nature of the data, statistics on individual services are not robust.

* The overcrowding figures for the ‘top ten’ services are often derived from one-off measurements of the passengers on each train on a particular weekday. They may not be an average representation of overcrowding on the service over a period of time. Furthermore, some of the passenger load numbers are obtained by manual counting and so there is a significant risk of human error. Hence the figures should be treated with extreme caution.

* As the figures included in this release are a one-off snap-shot from autumn 2011 they do not provide a reliable, accurate guide to current overcrowding. For example, extra capacity has already been introduced on some routes.

* It should be noted that some of the services in the ‘top ten’ list are atypical, in as much as they are services/routes on which additional capacity cannot be provided without unrealistic changes to infrastructure.

* The data collected are intended to represent a ‘typical’ weekday (usually Tuesday to Thursday). Historically, the department has only monitored crowding levels for London and South East operators. In co-operation with train operators, the Department has been expanding its capacity to monitor crowding in key regional cities, and published new statistics this year showing weekday passenger numbers and crowding in a number of major cities in England and Wales.

Further information about passenger counts can be found in the Rail passenger numbers and crowding statistics: notes and definitions, which can be found at the following link:

It should be fairly obvious that measurement of crowding and load factor needs to be based on something better than one-off point estimates of passenger numbers. And there needs to be an accounting of items such as capacity usage in first class, the duration of instances of standing, and a standardisation of the persons-per-unit-area for standees.

Written by beleben

December 20, 2012 at 12:24 pm

Chiltern and Snow Hill

leave a comment »

Chiltern Railways’ timetable for the period 9 December 2012 to 18 May 2013 provides an improved service to and from Birmingham’s Colmore business district, according to the company. The Birmingham Post reported the comments of Thomas Ableman, Chiltern’s commercial director.

“In September last year we launched our new fast service but all trains started and finished at Moor Street.

“We had a lot of lobbying from Colmore Business District saying it would like to see services from Snow Hill.

“We hugely improved Moor Street but it was more difficult to operate services from Snow Hill – there were quite a lot of costs.

“But as a result of the lobbying we’ve been looking at ways to resolve it and have now done so.”

The Mainline service has already reaped dividends for Chiltern Trains, with passenger numbers increasing by 40 per cent, something Mr Ableman described as “dramatic growth”.

However, there have also been some negative outcomes, as the Bucks Free Press reported on 5 December, when the old timetable was still in use.

As reported there has been outrage in Princes Risborough after the new December train timetable has been released but this also stretches to Saunderton and Haddenham.

Popular non-stop services to and from London to Princes Risborough at 7.28am and 6.13pm have been axed and further services cut from Saunderton.

David Palmer, secretary of the North Chiltern Rail Users’ Group, said although the service is incomparably better since he started commuting in 1987, every time Chiltern introduces a new timetable Princes Risborough and Haddenham seem to lose out.
To get in at the same time people who previously got the 7.28am will now have to get the 7.14am. The non-stop 6.33am has also been scrapped.
Martin Howard, from the Saunderton Rail Users Group, said commuters from Saunderton will also have to put up with a worse service.
“Put simply, commuters are having to travel from other stations simply to try to maintain a reasonable work-life balance.”

In the December timetable there is only one train leaving Saunderton for London after 6am that enables commuters in the capital to get to work for 9am, which gets in at 7.56am.

Currently there is a 6.09am which gets in at 07.03am, a 6.17am which gets in at 7.13am, a 6.42am which arrives at 7.35am, a 6.47am which arrives at 8.05am and a 7.42am which gets in at 8.27am.

Mr Howard said this removes everyone’s flexibility and then in the evening there is only one train coming home an hour.

Graham Cross, Director at Chiltern Railways said: “Following the introduction of our new timetable in September 2011, our customers had some concerns about the changes. This feedback helped us understand that what was important to our customers was a reliable and punctual timetable that had a better availability of seats and a repeating pattern of trains in terms of departure times, making it more memorable. The December 2012 timetable was built on these principles.

“We then consulted on the draft timetable and received over 700 responses. We incorporated as many of these suggestions as we were able with the aim of creating a train service that provides an appropriate level of service taking into consideration the needs of all stations. Under the new timetable, passengers from Saunderton will have a faster train in the morning peak which takes just 38 minutes. Meanwhile, at Princes Risborough we are introducing a 0744 direct inter-city style silver train, which has free Wi-Fi, plug sockets, spacious seats and tables. At some locations, the restructure of the timetable has meant changes to “key trains”. We understand that, with every timetable change, passengers need a period of adjustment. We hope that passengers will appreciate the increased capacity and overall improvements in average journey times that the new timetable is able to provide.”

Chiltern Railways managing director Rob Brighouse is to attend a meeting of Princes Risborough town council on 15 January 2013, to speak with local commuters. Commuter and intercity traffic on the Chiltern Main Line is not particularly intensive, and pathing problems are the legacy of underinvestment and track rationalisation carried out in the 1970s and 1980s.

Like other stations on the route, Princes Risborough station once had two fast lines running through the middle of the station. Its Up Fast line was restored in September 2011 as part of the Evergreen 3 upgrade. However, capacity potential would be maximised by reinstating the Up and Down Fast lines at all stations on the Banbury cut-off.

In the Rail Package 6 base concept, the Chiltern Main Line would take over London to West Midlands intercity traffic. With restoration of through tracks at stations and reinstatement of 15 km of four-track between Seer Green and South Ruislip, would come the opportunity to improve commuter service to Risborough. And in the East West Rail proposals, Princes Risborough would be served by through trains to Bletchley.

Written by beleben

December 19, 2012 at 4:20 pm

Birmingham budget blur

leave a comment »

Albert Bore blurBirmingham city council leader Sir Albert Bore has described a growing gap between the council’s income and demand for its services as the ‘jaws of doom’, and warned that it would have to decommission entire activity areas over the next few years.

But as the Birmingham Post’s Neil Elkes reported on 14 December, the proposed 2013 – 2014 budget has continued with ‘salami slicing’ across services to achieve a £110 million spending cut.

The council has opened a budget 2013+ ‘consultation process‘, open until 6 January 2013. However, the 56-page ‘Business Plan and Budget 2013+ Have Your Say’ document, produced to support the consultation, provides little detail on how money is spent.

[The Budget Consultation] has been launched against a backdrop of greater than previously notified grant reduction from national government and at the same time the council needs to pay for unavoidable cost increases. The combined impact of these grant reductions and cost increases means the council is having to make cuts of over £600m over the six years 2011/12 to 2016/17.
Directorate Consultation

Some of the council’s departments are carrying out additional consultation on their specific proposals. Please click [] for the Development and Culture consultation.

This month, the council held four budget public meetings, where the panel was made up only of Sir Albert and members of his Labour group.

Birmingham city council budget views public meeting, 18 December 2012

At yesterday’s well-attended final meeting at Birmingham council house, members of the audience questioned whether Sir Albert should be both chairman and main speaker, and expressed doubt about whether the consultation was genuine. There was criticism of the top-down nature of the budget-setting process, as well as calls for the council to set a Derek Hatton-style deficit budget. How representative the audience was of Birmingham’s wider population, is difficult to gauge.

Audience members at the Birmingham city council budget views public meeting, 18 December 2012

Written by beleben

December 19, 2012 at 3:06 pm

Toby or not to be transparent (part three)

with one comment

Part two

Centro have issued a press release on the 17 December 2012 Midland Metro Forward agreement.
Centro NXWM Midland Metro Forward signing, 17 December 2012

Tue 18/12/2012
Agreement underpins tram improvements

(l-r) Centro Chairman, Cllr John McNicholas, Metro Manager, National Express Midland Metro, Dean Watkins, Centro Chief Executive Geoff Inskip and National Express UK Bus Managing Director Peter Coates signing the Metro Forward agreement at Birmingham

A £130 million package of improvements for passengers on the Midland Metro has been underpinned by a groundbreaking partnership between transport authority Centro and the tram system’s operator National Express.

The agreement – Metro Forward – will see the two organisations working closely together to drive forward a raft of enhancements for the system running between Wolverhampton and Birmingham.

The partnership agreement was formally signed at Snow Hill Station in Birmingham by key representatives from both sides including Centro Chairman Councillor John McNicholas and National Express UK Bus Managing Director Peter Coates.

Commitments set out in the document include:
* Increased frequency and capacity with the introduction of 20 new, larger trams
* The introduction of Smartcard technology
* Upgrades to existing tram stops
* Measures to tackle metal and cable theft
* Enhanced safety and security
* Opportunities for more Park and Ride facilities
* Enhanced links with local bus services

The partnership agreement sets out National Express Midland Metro’s (NXMM) continued operation of the system on Centro’s behalf over the next six years with the two organisations working closely together to maximize the benefits offered by a new fleet of trams and the forthcoming extension through Birmingham city centre, due to open in 2015.

Cllr McNicholas said: “The Metro is the region’s most reliable and punctual form of public transport and already offers passengers an excellent service.

“Yet this new agreement cements the commitment of our two organisations to bring passengers even more benefits and to work closely together as the system undergoes some exciting changes, not least the return of trams to the streets of Birmingham.”

Mr Coates added: “This new agreement will see big customer experience improvements to an already industry leading service. It is also great news for the region with 1,300 extra jobs being created and a £50 million a year boost to the economy.”

The agreement will see a joint Metro Forward taskforce press ahead with a number of initiatives designed to benefit passengers.

The new fleet of bigger trams will start to go into service in 2014 and will enable Centro and NXMM to increase the system’s frequency to 10 trams an hour throughout the day.

This will increase the existing system’s capacity by 40 per cent, easing the overcrowding that can sometimes occur during the morning peak as a result of the Metro’s popularity.

The taskforce will also drive forward other quality improvements such as enhanced driver and conductor training.

More than £128 million is being spent on the 20 new trams, an extended maintenance depot at Wednesbury and an extension from Snow Hill Station, along Upper Bull Street, Corporation Street and Stephenson Street where it will stop outside New Street Station which is currently undergoing a £600 million rebuild, also due for completion in 2015.

The joint project by Centro with Birmingham City and the Black Country councils, will revolutionise the way people travel around the city giving a convenient link between Birmingham’s two major rail stations.

It will also provide a much needed and easy connection from New Street to the emerging business district at Snow Hill, the unique and historic Jewellery Quarter and out into the Black Country on the existing Midland Metro line.

The extension will also serve as a platform for future Metro routes such as to the city’s forthcoming high speed rail station and Centenary Square.

I’m not sure what’s “groundbreaking” about “measures to tackle metal and cable theft”, “the introduction of Smartcard technology”, or “enhanced links with local bus services”. National Express West Midlands — the quasi-monopoly bus operator — have run the Metro since it opened in 1999. And all they have ever done to provide “enhanced links with local bus services” is add an ‘M’ prefix to any bus number that happened to go in the general vicinity of the tram line (so service ’79’ became ‘M79’, etc).

The 10-trams-per-hour all day service mentioned in the press release should have started in 1998. In the event, the Metro did not open until May 1999. Altram / National Express West Midlands never managed to run the promised 6-minute all day frequency, even though sixteen T69 trams were built, instead of the fifteen originally intended.

Of course, the biggest omission in Centro’s press release is any mention of who is going to be picking up future Midland Metro operating losses.

Written by beleben

December 18, 2012 at 1:12 pm

Toby or not to be transparent (part two)

with one comment

Part one

Twitter announcement of Midland Metro partnership agreement, 17 Dec 2012On 17 December 2012, Travel Midland Metro announced that National Express West Midlands and Centro had signed a new Metro Forward Partnership Agreement.

Agenda item 18 at the West Midlands Integrated Transport Authority meeting of 3 December 2012 gave some background details.

From: Director of Customer Experience

Subject: Proposed Metro Forward Partnership Agreement

Lead Member: Transforming Rail – Councillor Horton

Purpose of Report

1. To seek approval from the Authority to the proposed ‘Metro Forward’ Partnership Agreement between Centro and National Express.


2. The Committee is recommended to:-

a) endorse the approval of the Partnership Agreement by Putting Passengers First Committee;

b) welcome the formal signing of the Partnership Agreement at a ceremony to be held on Monday 17th December 2012.


3. National Express Midland Metro (NXMM) operate Midland Metro Line One through a Concession Deed with Centro. The Concession Deed has been in place since 1995 and sets out the contractual requirements for operation of Line One between Birmingham Snow Hill and Wolverhampton.

4. The Concession Deed has recently been amended to cater for the Birmingham City Centre Extension (BCCE) of the service, with the new terminus to be located adjacent to the redeveloped Birmingham New Street Gateway. New trams have been ordered which will commence construction shortly and works to extend the Metro Centre at Wednesbury have started on site, to cater for the new fleet.

5. It has therefore been timely to review our desired working arrangements with National Express for the period leading up to the opening of the BCCE and new tram fleet being introduced in to ensure the customer experience continues to improve and there is further growth in patronage. The Partnership Agreement complements the contractual arrangements set out in the Concession Deed and will help to ensure there continues to be a keen focus on the customer experience by NXMM and Centro.

6. This new agreement is consistent with the successful partnership approach already in place for bus (Transforming Bus Travel) and rail (Transforming Rail Travel) it will focus on delivering short term to medium term improvements for passengers, ensuring both partners focus on developing and delivering agreed shared objectives through a formalised framework, building on the good existing working relationships. The agreement reflects the aims of Centro and National Express and will lead to the following key benefits:-

* Increased patronage and revenue.

* Improved customer satisfaction.

* Increased energy efficiency.

* Improved safety and perception of safety by customers.

* Maximum benefits of BCCE scheme realised.

* Metro is transport mode of real choice for customers.

* Integration of services, ticketing and information with other transport modes.

7. A joint rolling two year Action Plan will be agreed in advance each year which will set out key actions and identify a Lead for each action. The Action Plan will be monitored and steered by the Metro Partnership Board, who will receive a quarterly update report from the Metro Operations Manager. The first Action Plan will be produced in January/February 2013.

8. The Partnership Agreement has been commented on and supported by Putting Passengers First Committee and Metro Partnership Board.

9. The formal signing of the Partnership Agreement is planned to take place at an event to be held on December 17th 2012.

Financial Comments

10. Capital expenditure for the operator investment is budgeted under the Metro Delivery programme.

Legal Comments

11. The Partnership Agreement does not conflict with the commitments within the Concession Deed (or Heads of Terms for the replacement concession arrangement incorporating BCCE).

Stephen Rhodes
Director of Customer Experience

The 1995 Midland Metro Concession Deed was intended to incentivise the design-build-operate-maintain private consortium to deliver and maintain a high quality tramway. In the event, the Metro’s opening was set back from autumn 1998 to May 1999, much of the equipment turned out to be substandard, and the trams ran up large financial losses.

At the time of the Metro’s opening, passengers were supposed to buy tickets from machines at tram stops, but they turned out to be junk, and on-board conductors soon took their place. The signalling, rolling stock, and overhead line equipment also underperformed, and the remediation costs were socialised, although under the concession terms they were the responsibility of the operating consortium.

Ansaldo and Laing, the ‘A’ and the ‘L’ in the Altram consortium, had effectively walked as early as 2003, leaving the sole remaining member, West Midlands Travel, to bear the deficits. WMT (now National Express West Midlands) then hinted that it was looking at abandoning the Metro, presumably to bounce Centro into agreeing to rewrite the contract. The agreement with Centro was subsequently altered, but exactly what changes were made, has never been made clear.

So, what does the December 2012 partnership agreement say about Midland Metro operating and maintenance costs, and who bears any losses? It seems to be a big secret.

Written by beleben

December 17, 2012 at 6:59 pm

Rugby in RP6

leave a comment »

In the extended Rail Package 6 concept, the Great Central route between Ashendon, Banbury, and Leicester would be reactivated, with the tracks connected to the London and North Western (West Coast) route in the Rugby area. The link lines would probably need to run well to the north or south of the town centre, to avoid adverse effects on the built-up area.

Extended Rail Package 6: Rugby bi-level interchange concept

However, there are potential advantages in having a restored line cross Rugby on an alignment similar to the original. By situating GC platforms on a new bridge over the West Coast tracks, Rugby would become a two-level interchange station, providing new regional travel opportunities.

Written by beleben

December 14, 2012 at 2:43 pm